Frequently Asked Questions.
We provide tracking numbers for all shipments.
We are sadly not able to cancel your order once it has been placed. Please ensure that all information provided is correct at checkout.
We process orders within 1-5 days.
$10-$30, depending on the order amount. For orders over $99, we offer free shipping.
Curated for You, Shipped to the World.
After we process orders, standard delivery takes 10-20 days, quick delivery (5-10days) costs $10-$30, depending on the order amount. For orders over $99, we offer free shipping.
We accept returns within 30 days of the purchase date.
We have so much faith in the craftsmanship of our jewelry that it is covered by our lifetime guarantee against discoloration or tarnishing. So should your jewelry suffer any discoloration or tarnishing we are committed to ensuring that your piece is replaced at no additional cost to yourself.
Kindly note that our lifetime guarantee does not cover lost or stolen items, or items that have suffered damage or breakage from everyday wear + tear (e.g. Scratches / snapping due to force / bent ring) and any modification to your product done by a third party outside of Sevyn.
